Monday, March 31, 2014

Secrets to Toll Blending Success

At Red-Line, our business is blending. Every day, our focus is on blending, blending, and more blending. What we do is referred to as toll blending: companies create their own chemicals, bring the recipes to us, and we mass-produce the chemicals accurately and efficiently. Unlike some other toll-blending companies, we don’t depend on any products of our own for revenue, allowing us to focus on the customer’s success instead of competing with them. Simply put, if we don’t blend others’ chemicals, we’ll close our operation. So what keeps our small business successful for 27 years? We perform all toll blending with accuracy. Sounds simple, right?

Actually, we rely heavily on many interactions working in harmony for our smooth and efficient operation.
Three elements drive our success at Red-Line:
  1. Customer relationships: We interact openly with all our customers, support their products, and adjust to their customized needs.
  2. Effective processes: Great people, reliable equipment, and invaluable know-how.
  3. Quality and Product Service Delivery: We make our products the right way and meet all our delivery schedules.

All that to say that our focus is on YOU, the customer, and we are dedicated to meeting your needs with every product you bring to us. Let us do the dirty work – with a business to run, you've got enough to worry about. 


Sunday, March 23, 2014

Why Work with a Small Business Enterprise?

Here at Red-Line, we are proud to be a small business enterprise that takes good care of our customers. Our long-time customers know that bigger is not always better in the business world, and our custom chemical blending services are complemented by our focus on partnerships.

Customer Care

As a small business, we guarantee that every customer will receive preferred attention from our salespeople and production crew. It is common for every one of our ten employees to know a regular customer by name. Customers can feel free to drop-in when needed, and we are available for more frequent meetings without a lot of difficult procedures. Also, if a customer has an issue, they can address it directly with the person responsible, and we guarantee we will find a solution quickly. Because we create a relationship with every customer, long-term partnerships are easier and more profitable, and chances are you will work with the same people every time you come back to us. Simply put, small businesses equate to better customer relationships.

Production Adaptability

Red-Line’s small business size also allows us to be more flexible in our toll production. We accept small and large batches with the same eager customer service. We can concentrate on what is essential to your production needs, and any decision-making is done quickly, typically with just one person. We also have the flexibility to easily change the product or procedure when needed and even to experiment with innovative new processes, with no bureaucratic hampering.

Pride in our Services

Small business owners and employees are dedicated to their business and immensely proud to provide their services to you. In order to efficiently run a small business enterprise, our owners mastered numerous disciplines, and they put all their financial and production knowledge to work to give you the highest quality product at the best price. We are passionate about helping your business succeed, and our passion is reflected in our products.

So if you need any toll blending or chemical manufacturing services, give Red-Line a try - we know you’ll be satisfied.